Privacy Policy

Welcome to True Life Center for Wellbeing’s website

Our Commitment to Privacy

We are committed to protecting the privacy, confidentiality, and security of the information you share with us. We recognize the sensitive nature of health-related and personal information and approach its care with respect and professionalism. This notice explains how information is collected, used, and safeguarded when you visit our website.

By accessing and using this website, you acknowledge and agree to the practices described in this privacy notice. This summary is intended for website use. A complete Notice of Privacy Practices is provided to individuals upon admission to our programs.

Information We Collect

We collect personal information that you choose to provide through this website, such as your name, email address, location, occupation, interests, or other identifying details submitted through forms or inquiries. You are not required to provide this information; however, choosing not to do so may limit our ability to respond to your request or provide certain services.

Any personal information disclosed through the website or subsequent phone communication is provided voluntarily. While we take reasonable steps to protect your information, use of the website and related communications occurs at your own discretion.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including your Internet Protocol (IP) address, browser type, and the date and time of your visit. This information helps us monitor site performance, maintain security, and improve functionality.

Cookies and Website Functionality

Our website may use cookies to support functionality and enhance your experience. Cookies store limited information related to your preferences and site usage. Most web browsers accept cookies automatically, though you may modify your browser settings to restrict or disable them. Please be aware that disabling cookies may limit access to certain features of the website.

We encourage visitors to protect their privacy by logging out of forms, clearing browsing history, and closing browsers when using shared or public devices. Maintaining appropriate security settings on personal devices, email, and networks is the responsibility of the user. Interactions with True Life Center for Wellbeing through social media platforms may involve additional privacy risks and should be approached with care.

How Information Is Used

Information collected through this website is used to support business operations, respond to inquiries, and provide a respectful and individualized experience. De-identified or aggregated information may also be used for internal research, quality improvement, and service planning.

We may occasionally contact you regarding website updates or services that may be relevant to your inquiry. You may opt out of such communications at any time by contacting connect@truelifewellbeing.com.

Technical data, including information obtained through cookies and IP addresses, may be used to:

• Maintain website security and identify technical issues
• Improve website design, content, and accessibility
• Analyze site usage and visitor trends
• Facilitate navigation and access to personal information

Protection of Your Information

Safeguarding personal and health-related information is a priority for True Life Center. We do not disclose personal information to third parties without authorization, except as permitted or required by law.

We use administrative, technical, and physical safeguards to protect confidentiality. Employee access to sensitive information is limited to authorized individuals and restricted to purposes consistent with their professional responsibilities.

True Life Center will never request passwords or sensitive personal information through unsolicited phone calls or emails. While we take appropriate measures to protect information, no electronic transmission can be guaranteed to be fully secure. Information shared electronically or by phone is provided at the individual’s discretion.

Circumstances Requiring Disclosure

In certain situations, disclosure of information may be required to meet legal, ethical, or safety obligations. These situations include:

• Reporting suspected abuse or neglect of a child, dependent adult, or elder
• Reporting imminent risk of harm to yourself or others
• Reporting circumstances in which an individual is unable to meet basic needs due to mental illness
• Securing payment for services rendered
• Conducting internal quality assurance and compliance activities
• Complying with governmental, regulatory, or legal requirements, including public health reporting, law enforcement inquiries, court proceedings, and licensing reviews

When disclosure is required, only the minimum necessary information will be shared. Staff members of True Life Center are mandated reporters under applicable laws and are legally protected when acting in good faith.

We do not sell, rent, or provide individually identifiable information to advertisers. Aggregated, de-identified data may be used for reporting or analysis.

Children’s Privacy

This website is not intended for use by children. True Life Center does not knowingly collect personal information from individuals under the age of 13 and does not provide services to individuals under 18. The website operates in compliance with the Children’s Online Privacy Protection Act (COPPA).

Access to Your Information

You may request access to your personally identifiable information or request corrections by contacting connect@truelifewellbeing.com. If corrections are appropriate and supported, we will make reasonable efforts to update our records.

Consent and Acknowledgment

By using this website, you acknowledge and consent to the collection and use of information as described in this privacy notice.

Changes to This Notice

True Life Center may update this privacy notice as needed to reflect changes in practices or legal requirements. Updates will be posted to this page and will take effect upon posting unless otherwise stated. This privacy policy is effective as of February 20, 2018.

True Life Center for Wellbeing (“we,” “our,” or “the Center”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect personal information you provide through our website and online services.

By using our website, you agree to the practices described in this policy.