Questions & Answers

We understand that finding the right treatment program for you or a loved one can feel overwhelming. We’ve compiled the list below based on the pre-admission questions we receive most often, however, the best way to get your questions answered quickly, accurately, and thoroughly is to contact us. We would love to hear from you.

Q.) Who do you treat?

A.) True Life Center treats adults (ages 18+) struggling with mental health conditions and co-occurring substance use disorders. We welcome all those seeking relief from suffering, including LGBTQ+ individuals, as well as military veterans and their families.


Q.) What is an Intensive Outpatient Program (IOP)?

A.) An IOP is the ideal solution for those who need more care and structure than is offered through individual psychiatry or therapy, and those for whom full-time residential treatment is not a viable or compelling option. True Life’s IOP provides up to 15 hours of individualized, integrative care each week.


Q.) What is a Partial Hospitalization Program (PHP)?

A.) A PHP is often the highest-level of outpatient care, and can serve as an alternative to hospital admission for those in need of more consistent medical monitoring. True Life’s PHP provides 20+ treatment hours each week.


Q.) What are some of the benefits of True Life’s IOP /PHP versus residential treatment?

  • Research has shown IOP and residential treatment are equally effective.
  • Stay in your life to succeed in your life: outpatient programs allow patients to gain and maintain the skills they will need to succeed in life outside of the infamous rehab “bubble.”
  • Lower cost, more individualized care: True Life’s IOP offers exponentially more 1:1 sessions than most residential programs, and for a quarter of the cost.
  • True Life’s full-time psychiatrists and practitioners coordinate daily to ensure you receive the best care and results. At many residential treatment centers patients are seen by a group of independent contractors who are accessible only for 15 minute sessions, over Skype, or coordinate care via phone.
  • It takes time to get ill, and it will take time to get well: most residential treatment is for 28 days only. True Life’s IOP is for as many days as you require to get the results you want. Once your time in our IOP or PHP is complete, you can choose to continue seeing the same psychiatrist or therapist on an individual outpatient basis. That continuation of care is simply unheard of elsewhere.


Q.) How do True Life’s outpatient offerings compare to residential treatment?

A.) The treatment hours patients receive at True Life is on par with, or superior to, the treatment hours offered by a majority of residential treatment programs. Patients at True Life will receive more 1:1, individual, treatment hours with all of the providers on their team than they would in residential care. While residential patients are in the facility’s care for 24-hours a day, actual treatment time is interspersed with sleeping, meals, recreational time, group activities, and mandatory meetings.

All of the time you spend at True Life is focused on treatment. When you are not at True Life, your time is your own. This freedom and flexibility of scheduling allows our patients to receive the treatment they need while maintaining family, work, or school responsibilities. It also provides immediate, real-world opportunities to apply newly acquired coping skills and to work through the challenges of daily life with support from our team.

Other reasons patients choose True Life rather than residential treatment include the cost savings, the abundance of one-on-one sessions, and the accessibility of having a daily, on-site psychiatrist.


Q.) How are families/loved ones included in treatment?

A.) Mental health conditions and addiction have far reaching impacts that extend to relationships. We understand the importance of healing the family unit. True Life hosts a monthly Family Program where patients’ family members and loved ones are invited to the center for an afternoon of education and support. Additionally, our team is committed to maintaining regular communication with those you’ve chosen to have involved in your journey. This may include family therapy sessions or weekly conference calls with loved ones to keep them informed of progress.


Q.) How long is your program, and what happens after I complete it?

A.) We typically begin by scheduling patients for eight weeks. Throughout the course of those eight weeks, you will have regular meetings with our Program Director to discuss progress, look ahead, and make any necessary schedule changes. Based on clinical recommendations, some patients may elect to continue on in the program for weeks or months to come. Every step of the way is customized for each patient.


Q.) What kind of support can I find outside of the program?

A.) We host a variety of mental health and addiction support groups to help our patients and people in the greater community find connection among those with similar experiences and challenges. Our clinical team is happy to make recommendations on which support groups best align with your needs and goals. We are also have an expansive and diverse network of industry colleagues who we can refer to as needed.